Privacy Policy

At Bitnefill, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our digital gift card platform.

Information We Collect

We collect the following types of information:

• Personal information (e.g., name, email address, billing address)
• Payment information (e.g., credit card details, cryptocurrency wallet addresses)
• Transaction history related to gift card purchases
• Device and browser information
• Usage data and interactions with our platform

How We Use Your Information

We use your information to:

• Process and deliver digital gift card orders
• Provide customer support and respond to inquiries
• Improve our platform and user experience
• Send promotional offers and updates (with your consent)
• Prevent fraud and ensure the security of transactions

Data Protection

We implement industry-standard security measures to protect your data, including:

• Encryption of sensitive information
• Regular security audits and vulnerability assessments
• Strict access controls for employee data access
• Compliance with PCI-DSS standards for payment processing

Third-Party Services

We may use third-party services for various aspects of our platform, including payment processing and analytics. These services have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your data (subject to legal requirements)
• Opt-out of marketing communications
• Lodge a complaint with a supervisory authority

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Bitnefill
319 Brook Rd
Richmond, VA 23220
United States
+1 (804) 213-2610
[email protected]

Last Updated: May 15, 2024